Service
Behavior Design Workshop
Results after
Entertainment
Timeline
3.5 hours (Half-Day)
Behavior Change
Innovation Culture
User Engagement
Half-Day Behavior Design Workshop Saves Hundreds of Engineering Hours
Before
Spotify team was stuck, lack of clarity, and lacked team consensus on a critical stakeholder behavior change challenge.
After
Spotify team celebrated with success momentum, achieved behavior and goal clarity, and systematically arrived at team consensus within a half-day — ”saving hundreds of engineering hours”
The Problem
Senior Product Manager and his team were facing a user behavior block: a specific stakeholder conversion for a specific activation behavior was too low
The team lacked clarity and consensus on which behaviors they should focus on and also lacked a shared framework for behavior change
Process
We organized and conducted an immersive Behavior Design Workshop, facilitating a deep dive into the nuances of behavior-centric strategies. This intensive session was complemented by a collaborative effort to both clarify overarching objectives and distill them down to specific, actionable goals.
“Behavior Delta Workshop was stellar. One day working with BD saved my team at Spotify hundreds of engineering hours through simple, fun, and occasionally wacky methods; he helped us reach a level of goal-clarity that previous multi-day workshops fell far short of. At the end, the team stood to give the Behavior Delta facilitator a standing ovation!”
Tyler White
Senior Product Owner | Music Publishers | Songwriters
Insights &
Solution
Our team adeptly prioritized key behaviors that align with our defined objectives. This culminated in a unified consensus, ensuring a coordinated and strategic path forward, bolstering both individual and collective efficacy.
Final Results
Unleashed Innovation
One day working with Behavior Delta saved team at Spotify hundreds of engineering hours.
Through simple methods we helped reach a level of goal-clarity that previous multi-day workshops fell far short of.
Team Clarity and Consensus
Spotify team gained a Priority Map where reached group consensus on the Top 5 Potential Behavior Solutions
Success Momentum
Spotify team built forward momentum in their project and had clear next steps with fresh energy and perspective
Saved Hundreds of Engineering Hours
The goal and behavior clarity gave this Spotify team efficient processes and targets that prevented a poor allocation of engineering hours
